Collins Roofing & Construction

Sales integrity or selling tactics?

Katherine — Fri, 22 Oct 2010 16:24:15 +0000

We met with 2 homeowners this week, both had negative experiences with a competitor. In both instances, the competitor started with an overinflated price for the project, windows and sunroom respectively. The window proposal started out at $29,000.00. After 2 hours of "high pressure - sign now" selling tactics and price haggling the 2 sales people told the Homeowner "We can install your windows for $13, 000.00."

We at Collins always give our best price first. We do not use sales gimmicks that include price dropping, "today only" pricing, let me advertise with a sign and I will give you a discount, Manager specials and so on.

Incidently the investment with us for a better window was around $11,000.

Call us before you pay too much!

pikeshome — Wed, 22 Sep 2010 20:23:45 +0000

I hate it when I hear our customers have paid more than they should for home improvements. Just today, one of our estimators was talking with a customer about what they paid for windows to company x. Unfortuntely the customer did not remember the we provide that service, and had agreed to proceed with company x without asking us for a proposal. They ended up paying 50% more than they could have with us for a better product. Don't forget we can provide you with all these services without paying too much.

Meet us in person at the Home Show!

pikeshome — Tue, 21 Sep 2010 18:33:37 +0000

We invite you to meet us in person at booth 1235 at the Southern Ideal Home Show in Raleigh, Sept 24-26, 2010 at the North Carolina State Fairgrounds. A great chance for you to meet us in person and see why our customers love what we do for them. For driving directions, click here.

See us live!

PECULIAR — Tue, 10 Aug 2010 14:39:43 +0000

If you live in the Triangle area of North Carolina, please stop and see us at the
Raleigh Fall Home, Spa & Landscape Show
September 10, 11, 12, 2010
Raleigh Convention Center
500 South Salisbury Street
Raleigh, NC 27601

Here is a link for directions:

http://www.acshomeshow.com/HGExpo/Directions/Raleigh.pdf

You can get a discount on admission at:

http://www.acshomeshow.com/HGExpo/HG_Discount_Form.html

This is a perfect place to meet some of our team, ask some questions, and get a visit scheduled for your Fall project.

Cheapest Price?

PECULIAR — Tue, 10 Aug 2010 14:39:30 +0000

Everyone is trying to make the best decision today about investments in your home. However, the cheapest is not always the best value. I just had lunch with one of our Estimators who visited with a potential first time customer this morning. He told me the homeowner found someone in the yellow pages who gave them the cheapest price on some power washing and deck work. Unfortunately, they did a terrible job (stain sprayed not on deck but on house, landscaping and power washing damage). The homeowner called us out to see if we could fix the work done incorrectly by this "low price" contractor.

Better to call us in the first place. We help our customers by doing the right work (not too much, not too little) the right way, the first time. This is the way to save money with the lowest overall cost, and I might add, the lowest stress!

More than a task completed

PECULIAR — Tue, 10 Aug 2010 14:39:15 +0000

If you want to see what its like to become a Collins homeowner (what I call our customers), checkout this video by one of our Project Managers. http://www.facebook.com/PikesHome Doug does a great job explaining how we work through the details on projects to ensure great results for our homeowners. This results in a long lasting relationship - one where the customer knows that have someone they can call year after year who is trustworthy, professional, and experienced to help them maintain, improve and enjoy their home.